Virtual Visits/Telemedicine
Interested in avoiding a trip to the doctor for non-life-threatening issues? Now you can. Virtual visits and telemedicine services through MDLive provide a convenient, low-cost, and time-saving alternative for health care, giving members 24/7/365 access to doctors through their computer, tablet, or mobile phone.
Benefits of Virtual Visits/Telemedicine
- Speak to a doctor 24/7/365 wherever you are, any time of the day without long wait times.
- Live face-to-face conversations with a provider on a computer, tablet, or mobile phone.
- Saves you money compared to an emergency room visit, urgent care, or even a regular office visit.
To get started, visit MDLIVE.com/bcbsil or call 888.676.4204.
See the Benefits Guide or benefit summaries for detailed plan information.
Virtual Mental/Behavioral Health through First Stop Health
Get convenient care for you mental health and wellbeing from where you’re comfortable. First Stop Health is provided to medical-enrolled employees and their covered dependents for FREE.
Support for Your Mental Health
Ready to feel your best? Get matched with a compassionate provider for care.
- Coaches help you avoid burnout, improve stress management and more.
- Therapists help manage anxiety, depression, grief, relationship issues and more.
- Doctors can provide care for your mental health, including prescriptions* for anxiety and depression when appropriate.
First Stop Health services are not intended to constitute a health plan. *Providers at First Stop Health do not prescribe controlled substances. Costs according to your medical plan may apply for prescriptions.
How to Get Care:
- Log into the mobile app, visit our site firststophealth.com or call (888) 691-7867.
- Answer a few quick questions. Our intake process takes <5 minutes.
- Schedule your visit.
- See your provider for convenient, compassionate care.
